XTRATUS Satisfaction Guarantee
100% Satisfaction or Your Money Back
At XTRATUS, we produce high-quality sports nutrition products with carefully selected natural ingredients.
We are convinced that our products will meet your expectations and help you perform at your best. That's why we offer our 100% Satisfaction Guarantee.
If you purchase from our online store and are not completely satisfied, you may request a full refund for your purchase.
How Does the Warranty Work?
You can request a refund if:
- You made the purchase directly from the XTRATUS online store.
- You contact us within 7 days of receiving your order.
- The product is returned in its original packaging.
- A maximum of 120g or 12% of the total content has been consumed.
How to Request a Refund?
Send an email to info@xtratus.es including:
- Full name
- Order number
- Copy of the invoice
- Reason for the request
Our team will review your case and inform you of the next steps.
Important Information
This warranty is only valid for purchases made through the official XTRATUS online store.
For more information, please refer to our Exchange and Returns Policy.
Shop with Total Confidence
Try XTRATUS with the peace of mind that, if you are not satisfied, we will refund your money.