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This Privacy Policy describes how Endurance Natural Energy S.L, NIF B13693288, with registered office at Carrer Fluvià, 38, 5/2, 08019, Barcelona, Spain, contact telephone number 677 065 580, email info@xtratus.es, owner of the domain xtratus.es collects, uses and discloses your Personal Information when you visit or make a purchase on this website.
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, you may contact us by email at info@xtratus.es, via the contact form on the website or through our social networks available at the bottom of the website.
When you visit this website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information described below) as "Personal Information." Below are details about what Personal Information we collect and why:
Device information
Order information
Customer support
The Site is not intended for persons under the age of 18. We do not intentionally collect Personal Information from children.If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts, as described above. For example:
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your Personal Information on the following legal bases:
When you place an order through the website, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information about your right to deletion, see the "Your Rights" section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such processing has a legal effect or significantly affects you.
We [DO NOT/WILL] not perform fully automated decision-making that has a legal or significant effect using customer data.
Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or significant impact on you.
Services that include elements of automated decision-making:
Our website does not sell your personal information.
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information above.
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see the Shopify GDPR White Paper: https://help.shopify.com/in/manual/your-account/privacy/GDPR.
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information about how people use the Website, for example, whether it is their first time visiting or if they are repeat visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Yam | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30 min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1 min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30 min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| Yam | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30 min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30 min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30 min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30 min |
| _shopify_y | Shopify analytics. | 1y |
| _and | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
Cookies are also collected by Google and Meta platforms.
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, usually found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, consult your browser's help file or sites such as: www.allaboutcookies.org.
Also, please note that blocking cookies will not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these third parties, follow the instructions in the "Behavioral Advertising" section above.
Please note that because there is no consistent industry consensus on how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect a “Do Not Track” signal from your browser.
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
As stated above, if you wish to file a complaint, please contact us by email or postal mail using the information provided in the “Contact” section above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the appropriate data protection authority. You can contact your local data protection authority.
Last updated: 10/12/2024
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